Quality Assurance is embedded across the Firm and is taken very seriously

 

Quality is the chief consideration for all the services we provide and is the cornerstone of our RFG-X principles and commitment.

 

The Red Flag Group® is currently certified to ISO 9001:2015 standards.

These standards, which we have implemented across the firm, involve the following principles:

  1. Customer focus
  2. Leadership
  3. Engagement of people
  4. Process approach
  5. Improvement
  6. Evidence-based decision making
  7. Relationship management

Our products are developed to these standards and are continuously improved to provide the best due diligence service possible to our clients.

The Quality Assurance processes we have developed and implemented are all documented and follow The Red Flag Group’s® Quality Policy, which is part of the ISO 9001 Quality Manual, in ensuring that we meet our quality commitments, objectives and the direction for continual improvement.