Quality is the chief consideration for all the services we provide at The Red Flag Group, and is the cornerstone of our RFG-X principles and commitment.
The Red Flag Group is currently certified to ISO 9001:2015 standards.
The International Organisation for Standardization (IS) has a Quality Management System (ISO 9001) which are designed to help organisations ensure that the needs of the customers, as well as statutory and regulatory requirements, are met in relation to a product, service, or programme.
These standards, which we have implemented across The Red Flag Group, involve the following principles:
- Customer focus
- Engagement of people
- Process approach
- Evidence-based decision making
- Relationship management
Our products are developed to these standards and are continuously improved to provide the best due diligence possible to our clients.
The Quality Assurance processes we have developed and implemented are all documented and follow The Red Flag Group’s Quality Policy, which is part of the ISO 9001 Quality Manual, in ensuring that we meet our quality commitments, objectives and the direction for continual improvement.
The Red Flag Group has developed an effective and efficient global network of contacts across private and public entities to ensure we can provide on-the-ground resources to quickly obtain quality and accurate information.